Senior HR Officer
Fiji
Key Responsibilities: • Oversee the administration of employee leave, ensuring alignment with policy and coordination with department heads. • Develop and review HR documents including employment contracts, HR policies, letters, and internal communications. • Prepare, analyze, and present monthly HR reports and workforce data to management. • Maintain and strengthen HR records management systems for …
Key Responsibilities:
| • | Oversee the administration of employee leave, ensuring alignment with policy and coordination with department heads. |
| • | Develop and review HR documents including employment contracts, HR policies, letters, and internal communications. |
| • | Prepare, analyze, and present monthly HR reports and workforce data to management. |
| • | Maintain and strengthen HR records management systems for both digital and physical documentation |
| • | Lead recruitment activities including job design, advertising, shortlisting, interviewing, and final selection. |
| • | Manage and facilitate the onboarding and induction process for all new hires. |
| • | Monitor and enforce adherence to company policies and procedures across the organization. |
| Support disciplinary processes, grievance handling, and conflict resolution in line with legislation and best practice. | |
| • | Provide strategic support to the leaders, contributing to workforce planning, employee engagement, and Organisational development initiatives. |
| Lead the end-to-end payroll process, ensuring accuracy and compliance with all statutory requirements including PAYE, FNPF, and other relevant contributions. |
| • | A tertiary qualification in Human Resources, Business Management, or a related field. |
| • | Minimum of 3–5 years of progressive experience in HR, with exposure to multiple facets of the HR function. |
| • | In-depth knowledge of labour laws, including the Employment Relations Act and other relevant legislation. |
| • | Strong proficiency in Microsoft Office Suite and HR information systems. |
| • | Proven leadership and decision-making capabilities. |
| • | Excellent communication and interpersonal skills, with the ability to influence and build strong relationships at all levels. |
| • | High attention to detail with strong planning and organizational abilities. |
| • | Advanced analytical skills with the ability to interpret HR metrics and trends. |
| • | Ability to manage sensitive matters with discretion and always maintain confidentiality. |
| • | Strong work ethic, with the capacity to work independently and collaboratively in a fast-paced environment. |
| • | Commitment to continuous improvement, staff development, and HR best practices. |
Location: Suva, Fiji
Accounts Payable
Fiji
Key Responsibilities: • Invoice and Expense Management Efficiently manage and process a high volume of invoices and employee expense reports, ensuring strict adherence to company policies and financial guidelines using our existing platforms. • Account Reconciliation Reconcile accounts and resolve payment discrepancies. • Vendor Engagement Serve as a primary point of contact for vendor inquiries, …
Key Responsibilities:
| • | Invoice and Expense Management |
| Efficiently manage and process a high volume of invoices and employee expense reports, ensuring strict adherence to company policies and financial guidelines using our existing platforms. | |
| • | Account Reconciliation |
| Reconcile accounts and resolve payment discrepancies. | |
| • | Vendor Engagement |
| Serve as a primary point of contact for vendor inquiries, fostering positive relationships and ensuring timely and accurate resolution of payment-related matters. | |
| • | Credit Card Management |
| Assist with the monitoring, reconciliation, and compliance of corporate credit card transactions. | |
| • | Process Contribution |
| Actively contribute to identifying and implementing improvements within the Accounts Payable workflow, leveraging technology and best practices to enhance efficiency. |
| • | Able to pick up new systems and tasks very quickly |
| • | Experience in Accounts Payable, demonstrating a clear understanding of core AP processes and principles |
| • | Strong attention to detail and organizational skills |
| • | Proficient in Excel and financial software (Concur, Great Plains, or similar) |
| • | Able to work well independently and as part of a team |
Location: Suva, Fiji
Senior Accountant
Fiji
Role Overview: Tax compliance, which encompasses accounting, bookkeeping and payroll services. Responsibilities: QBO/Xero accounts maintenance This may include the following: • Accurate allocation of financial transactions • Updating and maintaining the general ledger • Reconciliation of Balance Sheet accounts • Maintaining the trial balance • Reconciliation of third-party apps with the accounting platform • Reconciliation …
Role Overview:
Tax compliance, which encompasses accounting, bookkeeping and payroll services.
Responsibilities:
QBO/Xero accounts maintenance This may include the following:| • | Accurate allocation of financial transactions |
| • | Updating and maintaining the general ledger |
| • | Reconciliation of Balance Sheet accounts |
| • | Maintaining the trial balance |
| • | Reconciliation of third-party apps with the accounting platform |
| • | Reconciliation of Accounts Payable and Accounts Receivable |
| • | Preparation of Monthly/Quarterly BAS/IAS |
| • | Reconciliation of GST |
| • | Reconciliation of Fuel Tax Credits (FTC) |
| • | Check for PAYG Withholding and Wages |
| • | Check for PAYG Instalments |
| • | Fringe Benefit Tax (FBT) |
| • | ATO GIC / Penalty Remissions |
| • | ATO Payment Plans |
| • | High level experience in accounting - fully certified/trained in both XERO & QBO |
| • | Ability to Manage and Train accounting/bookkeeping staff (remotely) |
| • | Excellent knowledge for Australian Payroll (fully certified in both XERO & QBO) |
| • | Working understanding of accounting concepts including (Cash and Accrual) |
| • | Experience with Accounts Payable and Accounts Receivable |
| • | Ability to work on multiple clients |
| • | Ability to work with multiple staff members |
| • | Experience with face-to-face with clients - including providing accounting advice/assistance and provide software training (if necessary) to clients |
| • | Confidence in speaking to clients via phone/google meet/teams etc |
| • | Ability to communicate through WhatsApp with clients (if required) |
Qualifications:
| • | A minimum of 2 years’ experience in a similar role |
| • | Previous experience using Great Plains would be an advantage |
| • | Intermediate to advanced Excel skills |
| • | Excellent verbal and written communication skills |
| • | Strong attention to detail and exceptional organizational skills. |
| • | BAS/IAS lodgement |
| • | TPAR lodgement |
| • | STP lodgement |
| • | Superannuation Batch lodgement |
| • | Monthly/Quarterly reporting (e.g cashflows / P&L etc) - depending on client |
| • | Chart of Accounts Maintenance |
| • | Reconciliations |
| • | Lodgeit |
| • | QBO & XERO |
| • | Monday |
| • | Microsoft Teams |
| • | Onedrive |
| • | Ignition |
QBO/Xero Accounts Maintenance
This may include the following:
Skills and Qualifications:
Application Process
| • | Accurate allocation of financial transactions |
| • | Updating and maintaining the general ledger |
| • | Reconciliation of Balance Sheet accounts |
| • | Maintaining the trial balance |
| • | Reconciliation of third-party apps with the accounting platform |
| • | Reconciliation of Accounts Payable and Accounts Receivable |
| • | Preparation of Monthly/Quarterly BAS/IAS |
| • | Reconciliation of GST |
| • | Reconciliation of Fuel Tax Credits (FTC) |
| • | Check for PAYG Withholding and Wages |
| • | Check for PAYG Instalments |
| • | Fringe Benefit Tax (FBT) |
| • | ATO GIC / Penalty Remissions |
| • | ATO Payment Plans |
| • | Accurate allocation of financial transactions |
| • | Updating and maintaining the general ledger |
| • | Reconciliation of Balance Sheet accounts |
| • | Maintaining the trial balance |
| • | Reconciliation of third-party apps with the accounting platform |
| • | Reconciliation of Accounts Payable and Accounts Receivable |
| • | Preparation of Monthly/Quarterly BAS/IAS |
| • | Reconciliation of GST |
| • | Reconciliation of Fuel Tax Credits (FTC) |
| • | Check for PAYG Withholding and Wages |
| • | Check for PAYG Instalments |
| • | Fringe Benefit Tax (FBT) |
| • | ATO GIC / Penalty Remissions |
| • | ATO Payment Plans |
Send us an updated CV and Cover Letter to jobs@greymouse.com.au with the subject “Accountant” no later than 25th March 2025. We are keen to have you onboard and part of our dynamic and talented team. Apply Now!
Location: Suva, Fiji and Daraga, Albay
Assistant Accountant – Accounts Receivable
Fiji
Job Overview: Working as part of the Finance team, this role provides accounts receivable support to a portfolio of software companies that form part of the group. This role is responsible for raising customer invoicing, maintaining customer contract and revenue information, collection of payments and providing accounts receivable reporting. There is a responsibility to meet …
Continue reading "Assistant Accountant – Accounts Receivable"
Job Overview:
Working as part of the Finance team, this role provides accounts receivable support to a portfolio of software companies that form part of the group. This role is responsible for raising customer invoicing, maintaining customer contract and revenue information, collection of payments and providing accounts receivable reporting. There is a responsibility to meet regular processing deadlines, produce high quality and accurate work and, where possible, identify opportunities for process improvements and efficiencies in the team
Duties and Responsibilities:
This role will work closely with the billing supervisor and portfolio managers to provide accurate and timely accounts receivable support by undertaking the following responsibilities:| • | Complete customer invoicing in line with agreed timeframes |
| • | Develop and maintain a sound knowledge of invoicing requirements for different companies and groups of customers |
| • | Maintain and update schedule of customer contract and revenue information |
| • | Maintain and update customer contact details |
| • | Allocate and receipt receivable payments on a regular basis |
| • | Create and provide accounts receivable reporting on a both a regular and ad hoc basis |
| • | Respond in a timely manner to queries raised by customers and internal departments |
| • | Contact customer by phone/email to finalize collection of outstanding debts, and maintain collection notes |
| • | Exercise judgement and discretion in handling sensitive and confidential information, which you may be privy to, working in an accounting environment |
| • | Assist with Month End processing and analysis when required |
| • | Undertake special projects and ad hoc tasks as directed |
| • | Bachelor’s degree in Accounting, Finance, or a related field |
| • | CPA, CA, or equivalent certification is a plus |
| • | Minimum 5 years of experience in accounting or financial management |
| • | Strong knowledge of tax regulations, VAT/GST compliance, and financial reporting standards |
| • | Proficiency in accounting software (e.g. Xero, QuickBooks, MYOB) and MS Excel |
| • | Excellent analytical, problem-solving, and communication skills |
| • | Ability to work independently and meet deadlines |
| • | Willingness to relocate to Honiara, Solomon Islands, after the initial 3–6 months in Fiji |
Qualifications:
| • | A minimum of 2 years’ experience in a similar role |
| • | Previous experience using Great Plains would be an advantage |
| • | Intermediate to advanced Excel skills |
| • | Excellent verbal and written communication skills |
| • | Strong attention to detail and exceptional organizational skills. |
Send us an updated CV and Cover Letter to jobs@greymouse.com.au with the subject “Accountant / Financial Controller” no later than 15th March 2025. We are keen to have you onboard and part of our dynamic and talented team. Apply Now!
Location:Suva, Fiji and Daraga Albay
Accountant/Financial Controller
Fiji
Role Overview: The Accountant/Financial Controller will oversee financial reporting, compliance, and strategic financial planning. This role ensures accurate financial records, compliance with tax regulations, and effective internal controls, supporting business growth and operational efficiency. Location & Contract Terms: • This role will be recruited by Greymouse and will commence in Fiji for an initial period …
Role Overview:
The Accountant/Financial Controller will oversee financial reporting, compliance, and strategic financial planning. This role ensures accurate financial records, compliance with tax regulations, and effective internal controls, supporting business growth and operational efficiency.
Location & Contract Terms:
| • | This role will be recruited by Greymouse and will commence in Fiji for an initial period of 3 to 6 months. |
| • | After the initial phase, the role will transition to Honiara, Solomon Islands, on a 2-year renewable contract (aligned with the work visa requirement). |
Key Responsibilities:
Financial Reporting & Compliance| • | Prepare Monthly, Quarterly, and Annual Financial Reports |
| • | Consolidate Financial Statements |
| • | Ensure VAT/GST and statutory compliance & filings are completed accurately and on time |
| • | Support the execution of digital marketing campaigns, including social media activities, email marketing, and event promotions. |
| • | Assist in optimising campaign performance of marketing efforts and key metrics |
| • | Maintain General Ledger and perform Bank Reconciliations |
| • | Oversee debtor aging analysis and reporting |
| • | Reconcile supplier statements and ensure timely financial records |
| • | Handle tax calculations (PAYE, Social Security, etc.) |
| • | Ensure compliance with payroll-related tax regulations |
| • | Prepare annual budgets and financial forecasts |
| • | Conduct variance analysis and provide financial insights |
| • | Prepare financial documents for audits and liaise with external auditors |
| • | Implement and maintain accounting software and internal control systems |
| • | Bachelor’s degree in Accounting, Finance, or a related field |
| • | CPA, CA, or equivalent certification is a plus |
| • | Minimum 5 years of experience in accounting or financial management |
| • | Strong knowledge of tax regulations, VAT/GST compliance, and financial reporting standards |
| • | Proficiency in accounting software (e.g. Xero, QuickBooks, MYOB) and MS Excel |
| • | Excellent analytical, problem-solving, and communication skills |
| • | Ability to work independently and meet deadlines |
| • | Willingness to relocate to Honiara, Solomon Islands, after the initial 3–6 months in Fiji |
| • | Competitive salary and benefits |
| • | Career growth opportunities in a dynamic and supportive team |
| • | Exposure to international clients and financial operations |
| • | A collaborative and professional work environment |
Send us an updated CV and Cover Letter to jobs@greymouse.com.au with the subject “Accountant / Financial Controller” no later than 15th March 2025. We are keen to have you onboard and part of our dynamic and talented team. Apply Now!
Location:Suva, Fiji and Daraga Albay
Billing and Collection Specialist
Fiji
The Position: The Billing and Collection Specialist is responsible for managing the invoicing process and ensuring timely collection of payments. This role involves preparing and processing invoices, following up with clients for payments, and maintaining accurate records of all billing and collection activities. The specialist will also monitor outstanding balances, communicate with clients to resolve …
The Position:
The Billing and Collection Specialist is responsible for managing the invoicing process and ensuring timely collection of payments. This role involves preparing and processing invoices, following up with clients for payments, and maintaining accurate records of all billing and collection activities. The specialist will also monitor outstanding balances, communicate with clients to resolve billing issues, and generate reports for management review. Ensuring compliance with company policies and relevant regulations is essential.
Job Responsibilities:
This role will work closely with the billing supervisor and portfolio managers to provide accurate and timely accounts receivable support by undertaking the following responsibilities:| • | Complete customer invoicing in line with agreed timeframes |
| • | Maintain and update schedule of customer contract and revenue information |
| • | Follow up with clients to ensure timely payment and handle payment discrepancies. |
| • | Monitor outstanding balances and identify overdue accounts. |
| • | Communicate with clients regarding their accounts and resolve billing issues. |
| • | Maintain accurate records of billing and collection activities. |
| • | Generate regular reports on billing and collection status for management. |
| • | Respond in a timely manner to queries raised by customers and internal departments |
| • | Supervise and provide guidance to junior assistant, ensuring proper task execution and skill development. |
| • | Ensure compliance with company policies and relevant regulations. |
Qualifications and Skills:
| • | Bachelor’s degree in Accounting, Finance, or a related field |
| • | CPA, CA, or equivalent certification is a plus |
| • | Minimum 5 years of experience in accounting or financial management |
| • | Strong knowledge of tax regulations, VAT/GST compliance, and financial reporting standards |
| • | Proficiency in accounting software (e.g. Xero, QuickBooks, MYOB) and MS Excel |
| • | Proficiency in billing and collections, with a solid understanding of accounting principles and journal entries related to invoicing. |
| • | Experience in invoicing customers, following up on outstanding invoices, and managing customer interactions. |
| • | Proficiency in accounting software (e.g. Xero, QuickBooks, MYOB) and MS Excel |
| • | Supervisory experience would be highly advantageous |
| • | The role involves working with clients based in Australia. |
| • | Excellent analytical, problem-solving, and communication skills |
| • | Ability to work independently and meet deadlines |
| • | Willingness to relocate to Honiara, Solomon Islands, after the initial 3–6 months in Fiji |
What We Offer:
| • | A minimum of 3 years’ experience in a similar role |
| • | Previous experience using Great Plains would be an advantage |
| • | Intermediate to advanced Excel skills |
| • | Excellent verbal and written communication skills |
| • | Strong attention to detail and exceptional organizational skills. |
Application Process
Send us an updated CV and Cover Letter to jobs@greymouse.com.au with the subject “Billing and Collection Specialist” no later than 7th March 2025. We are keen to have you onboard and part of our dynamic and talented team. Apply Now!
Location:Suva, Fiji and Daraga Albay
IT Support Officer
Philippines
Key Accountabilities: • Creation and upkeep of knowledge base articles • Support, document, monitor, configure and administer the IT Help Desk. • Design and implement projects to improve our systems and processes, such as: Endpoint management, tracking, and security, SaaS administration, IT operations automation, Network infrastructure and associated security • Perform software installation and maintenance. …
Key Accountabilities:
| • | Creation and upkeep of knowledge base articles |
| • | Support, document, monitor, configure and administer the IT Help Desk. |
| • | Design and implement projects to improve our systems and processes, such as: Endpoint management, tracking, and security, SaaS administration, IT operations automation, Network infrastructure and associated security |
| • | Perform software installation and maintenance. |
| • | Reporting faults and maintaining logs on servers, desktops, and laptops |
| • | Monitoring our internal and external server/network environment |
| • | Monitoring and regular testing of backups |
| • | Monitoring and managing a cloud basic phone system. |
| • | User creation and maintenance across our infrastructure |
| • | Pre-Sales Support and follow-up on sales opportunities. |
Skills, Attributes & Experience:
| • | Previous experience in a similar IT role. |
| • | Ability to provide technical support through telephone, email and on-site, supporting desktop PCs, servers, notebooks, printers, telephones, and other IT-related issues. |
| • | Advanced knowledge of Windows Server 2008(R2)/2012(R2)/2016, 2019,2022, including Active Directory and Group Policy |
| • | Experience with Microsoft Exchange 2013/2016 administration and troubleshooting and of Office 365 and Microsoft 365 |
| • | Experience with enterprise virtualization technologies (VMware or Hyper-V) and management toolsets (vCenter or System Center Virtual Machine Manager) |
| • | Experience with security technologies - such as firewalls and antivirus systems |
| • | Experience using remote management support tools. |
| • | Familiarity and understanding of LAN/WAN network infrastructure and concepts, including TCP/IP |
| • | Cloud technologies experience |
| • | Creating and maintaining IT Documentation |
| • | Hardware installation experience - desktops/servers/storage/networking devices |
| • | Server Rack Devices Installation Experience |
| • | Comfortable working/communicating with people of all levels. |
| • | Log and track helpdesk requests |
| • | Cybersecurity would be an added advantage. |
Application Process
Send us an updated CV and Cover Letter to jobs@greymouse.com.au with the subject “IT Support Officer” no later than 4th April 2025. We are keen to have you onboard and part of our dynamic and talented team. Apply Now!
Location:
Daraga, Albay
Jr Graphic Designer – Fiji & PH
Fiji
Greymouse is looking for a Junior Graphic Designer with creativity and passion to join our growing team. Bring your skills to a company that values innovation and collaboration.
QUALIFICATIONS:
| • | Proficient in Adobe Photoshop, Illustrator, and other design tools. |
| • | Social media savvy with an understanding of design for digital platforms. |
| • | Strong communication and deadline management skills. |
| • | Detail-oriented and able to multitask. |
| • | Must be willing to learn other skill set if needed. |
| • | Experience in WordPress, Adobe InDesign, Website Design, or Video Editing is an added advantage. |
Location:
Suva, Fiji and Daraga Albay
Virtual Assistant (Customer Service) – Fiji
Fiji
Are you a people person? Do you thrive on helping others and providing exceptional support? Look no further? We currently seeking a dedicated and customer-focused individual to join our team as a Virtual Assistant - Customer Service.
Responsibilities:
| • | Responding to customer inquiries via phone, email, and chat in a friendly and professional manner. |
| • | Providing accurate information about client products/services and addressing any concerns or issues our customers may have. |
| • | Assisting customers with order placement, tracking deliveries, making bookings or making cold calls as needed. |
| • | Troubleshooting technical problems and escalating issues to the appropriate department when necessary. |
| • | Conducting customer satisfaction surveys and maintaining a high level of service quality. |
Requirements:
| • | Previous experience in a customer service role or call center environment is preferred. |
| • | Excellent verbal and written communication skills. |
| • | Ability to remain calm and composed under pressure. |
| • | Strong problem-solving skills and the ability to think quickly on your feet. |
| • | Proficiency in using Microsoft Office. |
| • | Willingness to work with international clients. |
| • | Flexibility to work in different shifts, including evenings and weekends. |
Why join our team?
| • | Competitive salary package. |
| • | Opportunities for growth and advancement within the company. |
| • | Friendly and supportive work environment that fosters teamwork and collaboration. |
| • | Ongoing training and development to enhance your skills. |
| • | Make a difference in people's lives by providing exceptional customer service. |
Location:
Suva, Fiji
Engage us and our followers – get the most out of our social feed
Maximise your virtual workforce with our video tips
Quick conversations and knowledge bites in 140 characters
Greymouse in the
professional world
Connect with us visually – Greymouse photos and monochrome stories