Billing and Collection Specialist
The On-the-Job Trainee will gain hands-on experience by assisting in client outreach, market research, and administrative support to enhance the overall effectiveness of marketing initiatives.
Published by: Greymouse Marketing | 27 February, 2025
The Position:
The Billing and Collection Specialist is responsible for managing the invoicing process and ensuring timely collection of payments. This role involves preparing and processing invoices, following up with clients for payments, and maintaining accurate records of all billing and collection activities. The specialist will also monitor outstanding balances, communicate with clients to resolve billing issues, and generate reports for management review. Ensuring compliance with company policies and relevant regulations is essential.
Job Responsibilities:
This role will work closely with the billing supervisor and portfolio managers to provide accurate and timely accounts receivable support by undertaking the following responsibilities:
| • | Complete customer invoicing in line with agreed timeframes |
| • | Maintain and update schedule of customer contract and revenue information |
| • | Follow up with clients to ensure timely payment and handle payment discrepancies. |
| • | Monitor outstanding balances and identify overdue accounts. |
| • | Communicate with clients regarding their accounts and resolve billing issues. |
| • | Maintain accurate records of billing and collection activities. |
| • | Generate regular reports on billing and collection status for management. |
| • | Respond in a timely manner to queries raised by customers and internal departments |
| • | Supervise and provide guidance to junior assistant, ensuring proper task execution and skill development. |
| • | Ensure compliance with company policies and relevant regulations. |
Qualifications and Skills:
| • | Bachelor’s degree in Accounting, Finance, or a related field |
| • | CPA, CA, or equivalent certification is a plus |
| • | Minimum 5 years of experience in accounting or financial management |
| • | Strong knowledge of tax regulations, VAT/GST compliance, and financial reporting standards |
| • | Proficiency in accounting software (e.g. Xero, QuickBooks, MYOB) and MS Excel |
| • | Excellent analytical, problem-solving, and communication skills |
| • | Ability to work independently and meet deadlines |
| • | Willingness to relocate to Honiara, Solomon Islands, after the initial 3–6 months in Fiji |
What We Offer:
| • | A minimum of 3 years’ experience in a similar role |
| • | Previous experience using Great Plains would be an advantage |
| • | Intermediate to advanced Excel skills |
| • | Excellent verbal and written communication skills |
| • | Strong attention to detail and exceptional organizational skills. |
Application Process
