The Greymouse Gazette for September
Published by: Greymouse Marketing | 2 October, 2026
September gave us plenty of reasons to celebrate — from birthdays and work anniversaries to new beginnings and important milestones across our Greymouse teams.
Behind every client we support are people who bring their skills, experience and commitment to work every day.
This month, we’re celebrating the people who make Greymouse what it is — while sharing a little more about how our teams can help businesses grow.
Philippines team | Fiji team
SEPTEMBER CELEBRATIONS
Celebrating the people behind the work
Greymouse Fiji
Greymouse Philippines
Celebrating Life’s Beautiful Moments
Welcome to Greymouse
• Jonna • Jennifer
PEOPLE & PURPOSE
At Greymouse, being a team means more than working together.
It means supporting one another through celebrations, challenges and difficult moments.
This month, our Fiji and Philippines teams came together to support colleagues and their families during times of loss.
We are proud of the compassion and care that exists across the Greymouse family.
The Greymouse Fiji office came together to support our Virtual Assistant, Anaseini, and her family through the Fijian tradition of Reguregu, offering heartfelt condolences, comfort and support during this difficult time.
The Greymouse Philippines office came together to support our team member, Janis, and her family following the passing of her beloved sister, offering heartfelt condolences, love and support during this difficult time.
BUSINESS INSIGHT
Could your team be spending too much time on work that could be delegated?
Growing businesses often find their experienced staff spending valuable time on repetitive administration, customer emails, data entry, scheduling, invoicing and other day-to-day tasks.
The right remote team member can take those tasks off your plate — while your internal team focuses on the work that really needs them.
Tasks businesses can outsource include:
✓ Administration
✓ Accounts & bookkeeping support
✓ Customer service
✓ Scheduling
✓ Data entry
✓ CRM management
✓ Marketing support
See how Greymouse could support your business
MEET THE GREYMOUSE TEAM
Looking for an extra pair of hands? Meet Vitalina.
Vitalina is an experienced Greymouse Virtual Assistant based in Fiji, with experience supporting Australian businesses across administration, customer service, scheduling and accounts support.
Her experience includes:
- Customer & supplier communication
- Scheduling
- Invoicing
- Accounts support
- CRM
- Bookings
- Administration
She is experienced with systems including:
- Xero
- SimPro
- Zoho
- Trello
- Microsoft Office
- Google Drive
Could Vitalina be the right fit for your business?
👉 Talk to our Partnership Team
CLIENT SPOTLIGHT
How Greymouse helps businesses build stronger teams
THE CHALLENGE
Our client needed additional support with day-to-day business tasks without adding another full-time employee locally.
THE SOLUTION
Greymouse matched the business with a remote team member who could take ownership of the required tasks and work as an extension of the client’s existing team.
THE RESULT
The client gained additional capacity while allowing their internal team to focus on higher-value work.
BEHIND THE CHEESE
When Your Business Support Helps Someone Build Their Future: How Greymouse Supports Team Members to Work and Study
What if the business support you receive from your outsourcing partner could do more than simply get the work done?
What if your decision to outsource could also help someone build their professional career?
And what if the people working behind your business were not only gaining work experience, but also completing their studies and professional qualifications along the way?
Click this link to read more.
What if your birthday gift could make a difference to someone else’s future?
In July, our CEO and Managing Director, Faiyaz Khan, celebrated his birthday a little differently.
Instead of making the day about himself, he chose to celebrate by giving something back to the people who are at the heart of Greymouse — our team.
With changes to Fiji’s FNPF employer contribution rate from 10% to 8%, Greymouse Fiji made the decision to continue paying the 10% employer contribution for our team.
Click here to read more.
GROWING WITH PURPOSE
21 years of Greymouse — and we’re still building.
From a business that began in 2005 with a simple vision to today’s teams supporting businesses across Fiji, the Philippines and beyond, Greymouse continues to grow.
Our new Fiji home represents more than a building.
GREYMOUSE BY THE NUMBERS
21+
Years of experience
2
Key delivery locations
Fiji & Philippines
80%
Women across our workforce
2005
Greymouse founded
Trusted experience. Dedicated people. Global support.
WHAT COULD YOU DELEGATE?
You don’t always need another full-time employee.
Sometimes you simply need the right person supporting your existing team.
Greymouse provides trained virtual team members from Fiji and the Philippines to help Australian businesses with:
Administration | Accounts | Customer Service | IT | Marketing | Bookkeeping | Back Office Support
Whether you need part-time assistance or a dedicated team member, we’ll help you find the right fit for your business.
THE RIGHT PEOPLE. THE RIGHT SUPPORT. UNLIMITED POSSIBILITIES.
Whether you’re looking to reduce your team’s workload, improve efficiency or simply get more done, Greymouse can help you build the right remote support solution for your business.
Let’s have a conversation.
BOOK YOUR FREE CONSULTATION
