Kent has experience in first- and second-level technical support, hardware and software troubleshooting, network configuration, computer setup and user access management. He also brings customer service experience and basic graphic design skills.
The Right People. The Right Support. Unlimited Possibilities.
Finding the right people to support your business shouldn't be complicated. Greymouse connects different businesses with skilled professionals from Fiji Office and the Philippines Office who can help manage day-to-day tasks, improve efficiency and free up time for business growth.
From bookkeeping and accounts support to administration, customer service and IT, explore the talented professionals currently available to join your team.
Kent Bermeo
IT Support & Technical Assistance
Keep your business technology running smoothly.
- Hardware, software and network troubleshooting
- Desktop, laptop and software installation
- User accounts, access and system monitoring
- IT inventory tracking and technical assistance
Best suited to: businesses needing day-to-day IT support and technical assistance.
Mark Jhon Alvin M. Beato
Senior Virtual Assistant, Operations & Team Training
Mark brings experience across virtual assistance, client communication, reception, property management support, accounts administration, quality assurance and team training.
More organised operations. Better customer experiences.
- Inbox management and customer enquiries
- Virtual reception and call handling
- Property management administration
- Booking coordination and operational reporting
- Staff onboarding, training and quality checks
- Client procedures and operations manuals
Best suited to: businesses that need reliable administration, customer support and operational coordination.
Shaniya Prasad
Accounts Officer | Xero Certified
Shaniya is a Xero Certified Associate with practical experience supporting accounts payable, accounts receivable, payroll and financial reporting.
Accurate accounts support to help keep your finances organised.
- Xero bank and transaction reconciliations
- Bills, tax invoices and payment matching
- Payroll processing and payslip preparation
- Monthly budget comparisons and reporting
- BAS preparation support
- Microsoft Dynamics GP, MYOB and Cliniko documentation
Best suited to: businesses needing day-to-day bookkeeping and accounts administration support.
Vitalina Qarau
Experienced Virtual Assistant | Administration, Customer Service & Accounts
Vitalina has worked with Greymouse since 2022, supporting Australian businesses across administration, customer service, scheduling and accounts-related tasks.
Give your team more time to focus on what matters.
- Supplier invoices and statement reconciliations
- Xero and SimPRO administration
- AFSS and inspection scheduling
- Customer, supplier and contractor communications
- Debt collection and account follow-ups
- Bookings, quotations, email management and CRM updates
Best suited to: trades, property-related businesses and service companies needing experienced administrative and accounts support.