Oyster Hub Chooses Greymouse As Their Outsourcing Provider
Published by: Greymouse Marketing | 31 January, 2023
Thank you for appreciating and support us.
We value your trust and confidence in us and sincerely appreciate you! Your commitment as a customer is much appreciated.
We’re so grateful you’ve chosen Greymouse to go on this ride with you — thanks for giving us the chance to help you grow!
Social media post from Oyster hub and Adarsh Dutt.
Below is the service Greymouse is providing for Oyster Hub:
Mortgage Broker Admin Assistant
| • | Maintain a knowledge base of current lender policy to help brokers efficiently place applications |
| • | Assist with diary management for the brokers |
| • | Prepare documents, for submissions and compliance for the lenders |
| • | Complete admin and data entry for electronic lodgment |
| • | Maintain excellent customer service with high attention to detail |
| • | Work effectively within a team to accomplish team goals |
Administration Officer
| • | Make follow up emails and calls to clients |
| • | Be on the first queue for Answering calls |
| • | Check on clients to see if they need any advice in anything or needs our assistance in anything |
| • | Schedule and book meetings for clients, and even for the teams briefing |
| • | Attend all the meeting when the owners are involved in |
| • | Make minute meetings |
| • | Send out ATO NOTICE for clients, whether there is an overdue debt, BAS or lodgment |
| • | Data Entry |
| • | Ensure that triage table is always cleared, emails are actioned, and clients are acknowledged or advised when needed to |
| • | Update OH Clients to ensure that all clients are assigned or followed up |
| • | Make a reminder for owners when there is an upcoming meeting or event to be attended |
Accountant
| • | Establish high performing teams, including coaching and mentoring team member |
| • | Manage a team of Intermediate and Junior Accountant onshore and offshore |
| • | Engage in lead conversion and taking clients through engagement process |
| • | Get involved in marketing & client experience delivery |
| • | Lead the planning, management, and delivery of engagements, including proactive stakeholder management, commercial project outcomes, resourcing, and risk management |
| • | Develop strong professional networks including growing and maintaining long-term productive client relationships |
| • | Prepare and deliver proposals and realising business development plans |
| • | Demonstrate an understanding of client industry sector, key performance drivers, business trends, and new technical and industry developments |
| • | Prepare and deliver financials (BAS, IAS, CTR, FBT, etc.) reports, creating cashflow reports for meeting productivity targets |
Let us know if Greymouse can help you.
