Find out how we can help you during the COVID-19 outbreak. READ MORE »
Take a short Outsourcing Survey. CLICK HERE »  Request a Quote

A Day In The Life Of Rachell, Greymouse VA

Published by: Greymouse Marketing | 28 April, 2022

A day in the life of a Virtual Assistant changes from day to day and I enjoy that. I wouldn’t change it for the world. I love my job.


“If you’re serious about changing your life, you’ll find a way. If you’re not, you’ll find an excuse.”

”Today will be a productive day and I will be a blessing to everyone I meet.” These are the words Rachell would often recite to get her day started during work. For the 4 years, she has been working in Greymouse, she has set a great standard, especially for newly hired virtual assistants of the PH Team.

Being a virtual assistant is so rewarding; you get to help business owners who align with Greymouse values and be their right hand to help them fulfill their dreams, and you are getting paid for doing something that you love as per Rachell.

According to Rachell, the best thing about her job is it gives you an opportunity to grow every day. She covers the following tasks and helps Greymouse and her clients through:

Monitoring the triage for DTech;
Actioning the tickets and raising them to IT Engineers;
Answering inbound calls for our different clients;
Logging tickets regarding technical issues;
Forwarding emails to the concerned persons;
Logging leads and orders;
Sending out opening and closing messages and;
Chasing payments and receipts from clients.

To become a great virtual assistant, one must be able to understand his/her role and have vast skills. You should also be able to cover various tasks, handle multiple clients and ensure business owners and entrepreneurs are provided with the best assistance for their business needs. For 4 years, Rachell has been giving her 100% on all tasks. She always makes sure to make her clients happy and satisfied as Greymouse is particular about providing high-quality service. When asked how she boosts motivation in her teammates, she says to always be optimistic, grateful and Stop underestimating what you are actually capable of doing. Rachell states that being a good team player is important, “Along with the willingness to learn.” She adds.

With Greymouse, being a great team player is important. Greymouse has a multi-cultural workspace by having two offices— in Fiji and in the Philippines to help expand business operations and deliver services with no time restrictions.

”Along with these, having the best technical skills, computer skills and good time management and work ethics are vital in this job.” Rachell adds. “You have to love your job and be happy with what you’re doing.” Greymouse has never failed to provide a great work experience and moving forward, she added Greymouse will be able to withstand the challenges and hurdles as the company has these past few years when the COVID-19 pandemic was at its peak. Greymouse will continue to help professionals reduce their workload and allow them to achieve more for all types of business owners and executives win back their time almost immediately. With Greymouse’s dedicated service, we can handle all your stuff, you start focusing on what’s truly important, work, and life.

Rachell ends the interview with: Be thankful every day for every situation that makes you become a better person and VA. Taking responsibility for your life allows you to know how to respond to challenges and be a problem solver in your VA role and every aspect of your life.

You experience FREEDOM every day of your life. How amazing is that?
Keep up the excellent work and don’t listen when someone tells you that you can’t do it, just do it.