10 Key Business Outsourcing Ingredients – Chapter 6
Published by: Greymouse Marketing | 9 August, 2022
Keep it simple and think of the advantages. For one thing, you do not have to make coffee for your virtual team! Oh! But you may be missing out on them making coffee for you, then that’s a small price to pay!
The HR department in your organisation might get a bit worried about HOW to induct the new virtual employee.
Do not get all flustered!
Start discussing with your new employee on Skype. Share your organisation’s internal documentation and soon you will find the ice breaking, It will not be long before they get used to your company and your way of working.
The HR management of the virtual employee is handled by the outsourced organisation, so you get to enjoy the services of the employee in your business, but without the hassles of managing the actual resource.
I encourage you to invite your virtual team member to your weekly meetings along with your physical team members.
If you have products like t-shirts or mugs or any other gadgets branded to your company, I suggest you send them over to your virtual team. They will love it and it will make them feel more a part of your team.
Take sufficient care of the new relationship as it is no different than any other business relationship. Never adopt an “out of sight, out of mind” approach.
| • | No Superannuation, leave loading or HR management |
| • | No requirement for office space |
| • | No penalty for working weekends, public holidays or after hours (in most outsourced countries) |
| • | You can work in your PJs even if you are surrounded by virtual employees (they do not get to see you) |
| • | Massive cost savings |
Example – Teleconferencing Business
Clinton used to be woken up every night by clients calling him to ask ‘how to use his conference system.’ His local employee did not want to be woken up, unless he was getting paid for. The business did not have enough cash to pay for the extra after hour cost, so Clinton (being the owner) took this task on board.
One day he contacted us asking for assistance that was within his budget. This was 4years ago. We allocated 24x7x365 resources to take all of his calls and help where needed.
His business tripled in the last 3 years and all without Clinton having to spend extra money on wages. The service delivered is constant and a working system is now in place to cater for the next stage of business growth.
‘Virtual versus physical employee’ is like playing at casinos online where you don’t have to dress up in formal clothing or offer tips to the dealers, but you get to enjoy all the casino games of your choice.
I like to connect to people in the virtual world, exchanging thoughts and ideas, when in the physical world we might never have the opportunity to cross paths.
– Demi Moore
Can I see myself NOT doing these tasks?
How much I am saving by using the Virtual Resource?
How do I present the idea to the rest of the team?
