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Get timely tips in hiring, motivating, managing and maximising your Virtual Assistants with The Outsourcing Queen herself, Marisa Wiman.

Get empowered with relevant lessons on VA retention while building a solid relationship with your virtual workforce. All these and more with the Greymouse Virtual Assistant Academy.

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Full length VA Academy Videos

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VA Academy Blogs

VA Academy Videos

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VA Academy Audio Sessions

Are Chatbots Meeting Expectations? | Episode 11

So what is the real score for this technology? Are your expectations aligned with its reality?

More importantly, how can we approach this in order for it to help us reach our business goals?

When Chatbot Meets Live Chats | Episode 10

How do Chatbots integrate with live chats? And how do they make online business a lot simpler and cheaper than ever before?

Is Outsourcing Industry Under Threat From Chatbots? | Episode 9

Has the popularity of Chatbots deemed as a threat to the outsourcing industry?

On this episode Marisa Wiman, talks about the latest trend in the Outsourcing industry – artificial intelligence or AI.

Growing Your Virtual Team | Episode 8

Make your VA a part of your business success by planning your expansion based on the top-notch talent you can secure online.

VA Academy Blogs

Power of Outsourcing: Your Blueprint for Growth Is With Greymouse

It’s that subtle, constant pressure and the quiet realisation that while you’re brilliant at your core business, you’re constantly pulled into tasks that aren’t your primary strength – or your passion.

Why Professional Customer Service Still Matters: A Greymouse Standard

n the wake of the COVID-19 pandemic, many businesses across industries have struggled to maintain the same levels of customer service that clients once expected.

Meet Jeru: The Virtual Assistant Making a Real-World Impact at Greymouse

Jeru has been working as a Virtual Assistant at Greymouse for two years. In that time, he’s become a reliable, high-performing member of the team—recognized as a top call handler and praised by his manager for consistently delivering outstanding results.

The Greymouse Gazette for May

Take a look at the ways we celebrate commitment and accomplishments—through shared moments and engaging experiences.