Oyster Hub Chooses Greymouse As Their Outsourcing Provider

Published by: Greymouse Marketing | 31 January, 2023

Thank you for appreciating and support us.

We value your trust and confidence in us and sincerely appreciate you! Your commitment as a customer is much appreciated.

We’re so grateful you’ve chosen Greymouse to go on this ride with you — thanks for giving us the chance to help you grow!

Social media post from Oyster hub and Adarsh Dutt.

Below is the service Greymouse is providing for Oyster Hub:

Mortgage Broker Admin Assistant

•	Maintain a knowledge base of current lender policy to help brokers efficiently place applications
•	Assist with diary management for the brokers
•	Prepare documents, for submissions and compliance for the lenders
•	Complete admin and data entry for electronic lodgment
•	Maintain excellent customer service with high attention to detail
•	Work effectively within a team to accomplish team goals

Administration Officer

•	Make follow up emails and calls to clients
•	Be on the first queue for Answering calls
•	Check on clients to see if they need any advice in anything or needs our assistance in anything
•	Schedule and book meetings for clients, and even for the teams briefing
•	Attend all the meeting when the owners are involved in
•	Make minute meetings
•	Send out ATO NOTICE for clients, whether there is an overdue debt, BAS or lodgment
•	Data Entry
•	Ensure that triage table is always cleared, emails are actioned, and clients are acknowledged or advised when needed to
•	Update OH Clients to ensure that all clients are assigned or followed up
•	Make a reminder for owners when there is an upcoming meeting or event to be attended

Accountant

•	Establish high performing teams, including coaching and mentoring team member
•	Manage a team of Intermediate and Junior Accountant onshore and offshore
•	Engage in lead conversion and taking clients through engagement process
•	Get involved in marketing & client experience delivery
•	Lead the planning, management, and delivery of engagements, including proactive stakeholder management, commercial project outcomes, resourcing, and risk management
•	Develop strong professional networks including growing and maintaining long-term productive client relationships
•	Prepare and deliver proposals and realising business development plans
•	Demonstrate an understanding of client industry sector, key performance drivers, business trends, and new technical and industry developments
•	Prepare and deliver financials (BAS, IAS, CTR, FBT, etc.) reports, creating cashflow reports for meeting productivity targets

Let us know if Greymouse can help you.

Big Bula thank you to Oyster Hub for choosing Greymouse as their Outsourcing Provider!