Why Fiji For Outsourcing
Published by: Greymouse Marketing | 10 June, 2020
The natural advantage, or the ‘Bula Spirit,’ gives Fijians something to differentiate themselves and appear favourable to businesses, along with the country’s strategic location and close cultural ties. The Fijian population is young and educated with a literacy rate of about 96%.
Companies have begun to realise that Fiji can offer much more than simply answering a phone call, but carry out complex tasks in IT, customer services, accounting services, data entry, programming, and website design.
Fiji’s prominence in the ICT sector has been recognised by the UK and European outsourcing markets after it won the European Outsourcing Association’s ‘Offshoring Destination of the Year Award’ in 2014, beating strong competition from many countries, including South Africa, Portugal, and Sri Lanka.
The Fijians have proven themselves time and again to be highly effective in any service. The Fijians by their very nature are warm, caring, hospitable people with a smile in their demeanour. This translates exceptionally well to high customer touchpoints and environments where care, understanding, and empathy are required. Fijians are also very good at using their charm on the call and using their good sense of humour.

Why Fiji For Outsourcing
