We were thrilled to welcome our client Alex back to our Greymouse Fiji office! It’s always a pleasure having him on-site as he reconnects with the team, shares his insights, and leads impactful training sessions. His presence reinforces the strong bond we’ve built over time and reflects the mutual commitment to excellence that defines our partnership.

Alex’s Visit to Greymouse Fiji Office: A Day of Guidance, Camaraderie, and Celebration
Published by: Greymouse Marketing | 4 April, 2025

Shobna, our Partnership Manager, extended a warm welcome, expressing how much the team appreciates Alex’s ongoing collaboration and mentorship.
During Alex’s visit , he worked closely with his dedicated team at Greymouse and provided hands-on support on ongoing account work. Drawing from his rich industry experience, Alex helped refine processes, sharpen focus, and uplift confidence across the board. The sessions sparked deeper understanding, improved workflows, and gave each team member greater clarity on their roles.
It was a powerful reminder of how mentorship and shared expertise can drive both personal and business growth.
Alex’s journey with Greymouse started with just one dedicated team member—and today, that has grown to four exceptional resources. This growth is a true reflection of trust, results, and a shared vision for success.
👨💼 | 1 Accountant |
📘 | 1 Bookkeeper |
💻 | 2 Virtual Assistants |
This team continues to support his business with professionalism, dedication, and heart.
Meet the Team Supporting the Business
We were proud to celebrate a major milestone!
Brenda’s career growth as an Accountant is a shining example of growth, resilience, and excellence. She has consistently delivered outstanding results in her role, and her responsibilities reflect the breadth of her skills and commitment:
Brenda’s Key Responsibilities:
• | Email Management |
• | Accounts Payable Management |
• | Accounts Receivable Management |
• | Payroll |
• | Data Entry |
• | Reimbursement |
• | Bank Reconciliation |
• | Journal Entries |
• | EOM Finalisation |
• | Preparation of Monthly/Weekly Operational Reports |
• | Invoicing |
• | Pencil P&L |
• | Cash Flow Forecasting |
• | Assisting the Service Department |
• | Assisting the Sales Department |
• | AroFlo Management |
• | International Shipment Coordination |
• | Training of New Colleagues |
Nileshni, one of the Virtual Assistants working alongside Alex’s team, plays a crucial role in ensuring operations run smoothly. Her tasks include:
• | Actioning emails |
• | Generating, assigning, and scheduling tasks |
• | Providing technical support internally and externally |
• | Managing warranty and non-warranty invoicing |
• | Requesting new work orders from clients |
• | Maintaining major client asset tracking on Google Sheets |
• | Updating weekly client-based Google Sheet reports |
• | Supporting service operations through Google Sheet management |
• | Relieving the Service Coordinator in his absence |
• | Maintaining monthly service reports |
• | Training the Service Support Officer |
Swastika, another talented Virtual Assistant, is responsible for handling periodic tasks and scheduling operations, ensuring everything runs like clockwork. Her tasks include:
• | Generating Periodic Tasks |
• | Creating Periodic Templates |
• | Allocating tasks to technicians and contractors |
• | Scheduling, assigning, and booking tasks for technicians |
• | Periodic invoicing and closing jobs in Maximo |
• | Accepting and rejecting tasks in Maximo |
• | Maintaining contractor compliance certificates |
• | Updating Google Maps |
Adi, another talented team member supporting Alex’s business, focuses on Administration & Finance tasks. She handles critical day-to-day functions with great attention to detail. Her current responsibilities include:
• | Email Management |
• | Accounts Payable Management |
• | Invoicing |
• | Reimbursement |
• | Data Entry in MYOB / AroFlo |
• | Preparing Bank File |
Adi brings positivity, efficiency, and consistency to every task, helping ensure smooth financial operations for the client.
Both Nileshni and Swastika are critical in providing efficient, accurate support that helps Alex’s business stay agile and responsive.
After wrapping up a productive day at the office, the team enjoyed a well-deserved break. They headed out to catch a movie and enjoyed a delicious lunch together—a perfect way to unwind, strengthen bonds, and celebrate a job well done.
Alex’s visit was a true reflection of the relationships we strive to build at Greymouse Fiji—partnerships rooted in trust, transparency, and shared growth. We’re incredibly grateful for Alex’s support, vision, and the amazing teamwork we’ve developed over time.
At Greymouse, we’re more than just a service provider—we’re a partner in your success. If you’re looking to grow your team with reliable, skilled professionals, Greymouse Fiji is here to support your journey.
