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Alex’s Visit to Greymouse Fiji Office: A Day of Guidance, Camaraderie, and Celebration

Published by: Greymouse Marketing | 4 April, 2025

We were thrilled to welcome our client Alex back to our Greymouse Fiji office! It’s always a pleasure having him on-site as he reconnects with the team, shares his insights, and leads impactful training sessions. His presence reinforces the strong bond we’ve built over time and reflects the mutual commitment to excellence that defines our partnership.

Shobna, our Partnership Manager, extended a warm welcome, expressing how much the team appreciates Alex’s ongoing collaboration and mentorship.

During Alex’s visit , he worked closely with his dedicated team at Greymouse and provided hands-on support on ongoing account work. Drawing from his rich industry experience, Alex helped refine processes, sharpen focus, and uplift confidence across the board. The sessions sparked deeper understanding, improved workflows, and gave each team member greater clarity on their roles.

It was a powerful reminder of how mentorship and shared expertise can drive both personal and business growth.

Alex’s journey with Greymouse started with just one dedicated team member—and today, that has grown to four exceptional resources. This growth is a true reflection of trust, results, and a shared vision for success.

👨‍💼    1 Accountant
📘    1 Bookkeeper
💻   2 Virtual Assistants

This team continues to support his business with professionalism, dedication, and heart.

Meet the Team Supporting the Business

We were proud to celebrate a major milestone!

Brenda’s career growth as an Accountant is a shining example of growth, resilience, and excellence. She has consistently delivered outstanding results in her role, and her responsibilities reflect the breadth of her skills and commitment:

Brenda’s Key Responsibilities:

Email Management
Accounts Payable Management
Accounts Receivable Management
Payroll
Data Entry
Reimbursement
Bank Reconciliation
Journal Entries
EOM Finalisation
Preparation of Monthly/Weekly Operational Reports
Invoicing
Pencil P&L
Cash Flow Forecasting
Assisting the Service Department
Assisting the Sales Department
AroFlo Management
International Shipment Coordination
Training of New Colleagues

Nileshni, one of the Virtual Assistants working alongside Alex’s team, plays a crucial role in ensuring operations run smoothly. Her tasks include:

Actioning emails
Generating, assigning, and scheduling tasks
Providing technical support internally and externally
Managing warranty and non-warranty invoicing
Requesting new work orders from clients
Maintaining major client asset tracking on Google Sheets
Updating weekly client-based Google Sheet reports
Supporting service operations through Google Sheet management
Relieving the Service Coordinator in his absence
Maintaining monthly service reports
Training the Service Support Officer

Swastika, another talented Virtual Assistant, is responsible for handling periodic tasks and scheduling operations, ensuring everything runs like clockwork. Her tasks include:

Generating Periodic Tasks
Creating Periodic Templates
Allocating tasks to technicians and contractors
Scheduling, assigning, and booking tasks for technicians
Periodic invoicing and closing jobs in Maximo
Accepting and rejecting tasks in Maximo
Maintaining contractor compliance certificates
Updating Google Maps

Adi, another talented team member supporting Alex’s business, focuses on Administration & Finance tasks. She handles critical day-to-day functions with great attention to detail. Her current responsibilities include:

Email Management
Accounts Payable Management
Invoicing
Reimbursement
Data Entry in MYOB / AroFlo
Preparing Bank File

Adi brings positivity, efficiency, and consistency to every task, helping ensure smooth financial operations for the client.

Both Nileshni and Swastika are critical in providing efficient, accurate support that helps Alex’s business stay agile and responsive.

After wrapping up a productive day at the office, the team enjoyed a well-deserved break. They headed out to catch a movie and enjoyed a delicious lunch together—a perfect way to unwind, strengthen bonds, and celebrate a job well done.

Alex’s visit was a true reflection of the relationships we strive to build at Greymouse Fiji—partnerships rooted in trust, transparency, and shared growth. We’re incredibly grateful for Alex’s support, vision, and the amazing teamwork we’ve developed over time.

At Greymouse, we’re more than just a service provider—we’re a partner in your success. If you’re looking to grow your team with reliable, skilled professionals, Greymouse Fiji is here to support your journey.

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