A Day In The Life of Gigi, Greymouse PH Manager
Published by: Greymouse Marketing | 11 February, 2023
It can open an individual to career growth opportunities as well as extensive experience and skill sets that can be valuable.
Gigi recently celebrated her first anniversary at Greymouse, a company she began working for as a BPO Office Manager. Although the role was relatively new to her, Gigi took it upon herself and embraced the company culture; prioritizing team dynamics and being flexible with work hours.
A good office manager is essential for several reasons. Among Gigi’s many responsibilities, she always makes sure that everything in the office is tip-top and organised so operations and office functions go without a hitch. In addition to overseeing policies, she also takes care of keeping the facility and all equipment up-to-date as well as ensuring that all directives are followed.
Additionally, here is how Gigi helps Greymouse as the office manager:
| • | Partner with the HR, team leaders and CEO for policy execution and office operations |
| • | Responsible for managing office services, staff performances and attendance |
| • | Develop and organize office policies, systems, and standard procedures |
| • | Responsible for recruitment and the conduct of aptitude tests, pre-interview, and the pooling of talents |
| • | Facilitate induction of new hires |
| • | Assist in maintaining staff job results through coaching, counselling, and discipline |
| • | Coordinate schedules, bookings, and general support to management and client visits |
| • | Manage internal staff relations, and promote work-life balance. |
| • | Actively engaged in team planning, monitoring and execution of company activities and events |
| • | Coordinate with IT Department on all office equipment, server facilities and technical support |
| • | Manage relationships with service providers, suppliers, landlords and network partners |
| • | Timely facilitation of office procurement, invoice collection and payment processing |
| • | Ensure database and record management for historical reference, integrity, and security |
| • | Build and sustain partnerships with the Department of Labor and other government agencies |
| • | Abreast with all organizational changes and business developments |
| • | Served as Certified Occupational Safety and Health Officer |
Gigi is dedicated to making her team the best it can be every day. She says, “I always endeavour to maintain my team’s good performance, productivity and complete attendance. I feel that enjoying work is important.” She always ends each day full of gratitude and smiles. “It is vital to keep learning, going the extra mile and having fun with your colleagues.”
Gigi takes into account others around her in addition to her skills and knowledge.
Among other things, she believes that with the right attitude, excellent communication skills and good active-listening skills anyone is bound to achieve success.
“I joined Greymouse because their vision resonates with my advocacy. Knowing that I am one of those who bring contribution to the company’s vision of liberating fellow Filipinos with decent jobs is the most rewarding part of my job.” She has witnessed the company grow through newly hired talents and gaining more resources. “We currently have abundant talents and resources and our systems and controls are better than ever.”
Gigi considers Greymouse an extension of her home— a family culture and a work environment that values work-life harmony and actively supports the team’s professional growth while keeping an eye on their welfare.
