Years ago, cost or headcount reduction were the most common reasons to outsource. Today the drivers are often more strategic and focus on carrying out core value-adding activities in-house where an organization can best utilize its own core competencies.
10 Key Business Outsourcing Ingredients
Published by: Greymouse Marketing | 7 March, 2022
| • | Reduce operating costs |
| • | Improve company focus |
| • | Gain access to world world-classes |
| • | Extend working hours up to 24x7x365 |
| • | Insufficient resources available in the organization |
| • | Share risks with a partner company |
Outsourcing activities have grown immensely over the years, and outsourcing has proven to have a substantial impact within organizations. For larger businesses, It involves transferring an inter-organizational business function or functions to an external service provider who agrees to perform the task for a specific time period, at an agreed-upon price.
The decision to outsource is an easy one but the way it is to be handled and the strategic decisions that need to be taken form the key to successful outsourcing.
The decision to outsource is an easy one but the way it is to be handled and the strategic decisions that need to be taken form the key to successful outsourcing.
Your email inbox is full but you have no time to go through it, let alone respond. You have a zillion calls to be returned and a bunch of paperwork to be signed. Helppp!
Fortunately for you, help is right around the corner. Email, phone calls, sales processes, and marketing research would be the most common tasks that can be outsourced.
According to a research company in the United States, the average number of email messages we get per day is 110 and we send 35. Depending on the business you are in, you will receive important calls that must be addressed the same day or you might lose business.
Routine jobs like management of your email inbox, responding, and returning calls can be outsourced. In my experience, these are areas where you can get help from someone who will take the entire responsibility of ensuring you do not miss out on any important sales or customer interaction.
Here are five routine but important tasks that can be outsourced:
| • | All your phone calls – inbound and outbound |
| • | All your incoming emails |
| • | Your website updates |
| • | Your sales processes |
| • | Your customer service follow-up A customer example follows to give you a practical idea of the outcomes. |
Example:
Outsourcing’ is like shopping on line. You purchase a few things from an online store, you test them out and if you find them of good quality, you keep buying more from them.
Newsletter
Happy February
Newsletter
