Marisa is regarded as the brains behind Greymouse. In 2002, she developed the idea of a 24/7 IT and human resource service provider fueled by the power of the internet. In 2005, that idea became Greymouse Virtual Services.
Marisa’s solid business systems and Information Technology experience includes creation of support channels, data processing, quality assurance, helpdesk contact centers, sales/business development, service delivery, within Australia and overseas. Marisa has a broad experience in developing and implementing Information Technology Infrastructure Library (ITIL) in creating benchmarks others constantly strive to achieve.
Marisa has sound business managements skills developed through exposure to international business and corporate compliance systems from Europe Australia and the South Pacific regions.
Excellence in Customer Service is her main drive and she constantly keeps in touch with the teams to make sure that the services are done effectively and efficiently.